Going to boot her old install up Monday and take a look at the ram it's using. Clean installed onto an spare 64GB SSD for testing. Her old hard drive still has her old install on it. Filter or Search) that contain clauses that require frequent server calls. The app has a large number of controls/objects that directly reference on-line data sources. Has anyone else had any reports of this? I'm wondering why the reinstall of solitaire didn't fix it the for the first person. There are many reasons that a app may be slow to load. Then I uninstalled and reinstalled Solitaire and now it's using a respectable 201.7 megs of ram instead of 2.7GB. I thought log files were the issue as there were 42,000 of them in the log directory dating back to 2016 but I renamed the log directory and relaunched the game and it continued to use a HUGE amount of ram. It appears the game is going nuts and creating thousands of files. I just connected to the 3rd person and once again Solitaire is once again using a crazy amount of ram.Īll 3 customers had 4GB of ram in their machines at the time of the issue She's still testing out to see if fixed the issue. After uninstalling and reinstalling, it's now using a normal amount of ram. This time I watched it load in the task manager and upon launching it would use around 3GB \ on a 3.7 GB usable machine. The second report I got, Also said it would lock up their computer. Nothing worked, finally, I ended up just clean installing windows. DISM, SFC, resetting Solitaire reinstalling it. The first one would freeze up 1 to 30 mins. Now if one of you Software Guru’s out there would like to see the whole “Get-AppxLog” full of interesting error messages for “Microsoft.AgeCastles”, leave me a message and I’ll send it to you.Today, I've had a 3rd customer in the last 2 weeks call and tell me Microsoft Solitaire collections is locking up their computer up. As I suspected, some file in “Microsoft.AgeCastles” has a problem. But it failed with my problem child with an error code of 0x80070005, Access is denied. And don’t even think about making any changes to them!īut I did discover a line of code that some software guru uses to reinstall all the apps on a machine, AppXPackage, and with the right switches man does it do a wonderful job. Of course all these folders are hidden and can’t be seen without X-Ray eyes. I found the folder WindowsApps, and in it all my apps have a folder including my problem child “Microsoft.AgeCastles”. So, I have been busy trying to find where these game apps files are in Windows 10 because I am convinced that my Age of Empire app has a corrupted file and that’s why I can’t see it in the “All Apps” listing.
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